UNFI Pack and/or Product Change Guidelines and Policies


 A product changing any of the following will require a new UNFI product number:

  • Case Size  
  • Retail UPC Code
  • Brand Name
  • Unit Size  
    • The only exception is an increase in unit size in an amount less than 1 ounce
  • Any Organic Status Change  
    • A change of Organic to Non-Organic will also require a new UPC
  • Description  
    • No longer recognizable from original description and is normally coordinated with an ingredient change
  • Ingredient Change
    • Any ingredient change that adds or removes an allergen as determined by the FDA designated allergen list -  Milk, Eggs, Fish (e.g. bass, flounder, cod), Crustacean shellfish (e.g. crab, lobster, shrimp), Tree nuts (e.g. almonds, walnuts, pecans), Peanuts, Wheat, Soybeans will assigned a new product number
    • Any ingredient change that may cause a material change to the product will be reviewed for a possible number change, ie non-hydrogenated oil to hydrogenated oil.


UNFI Policies

90 day notification is required for processing of price changes. Our fee structure for price changes is:

2020 Pack Change Fees

  with Ad Agreement without Ad Agreement
90 Days or Greater $200 per DC $350 per DC
60-89 Days $300 per DC $450 per DC
30-59 Days $400 per DC $650 per DC
Fewer than 30 Days $500 per DC $1,100 per DC
No Notice $1,500 per DC $2,500 per DC

Changes on promotional items cannot be accepted until after the promotional period ends.

The supplier will be charged for the full landed cost of current inventory plus a $35 per item per distribution center processing fee.  Product disposal may be subject to additional fees.

An agreement for the disposition of current inventory is required before a new product number will be created.

New product shipped before an agreement is in place will be put on hold at the receiving location.  The supplier will be notified and have 14 days to resolve.

Old product shipped when the new product has been ordered will be refused.  The supplier will have 14 days to pick up the product or UNFI will donate to the local food bank.

Product graphic change notifications should be sent to your respective SRM; these may not require a new product number but the information is important to share with our warehouse, customer service departments and customers.

New product images should be sent to Photography@unfi.com.

It is suggested to advertise a significant change to our accounts through the use of our monthly newsletter. Please discuss this possibility with your UNFI Supplier Relationship Manager.


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